Skip to main content

Get Help

Crisis Assistance

Let's Get Started:

Programs & Services: Crisis Assistance

Hours:  Monday - Friday, 9:00 a.m. - 4:00 p.m. (Last check-in for financial assistance is 3:00 p.m.)

Location: 2001 Railroad Avenue, Georgetown, Texas

Service Area:  Georgetown, Andice, Bartlett, Florence, Granger, Jarrell, Jonah, Schwertner, Walburg, Weir, and the portion of Hutto that lies within GISD. If you live outside of this area try calling 2-1-1 or visit www.findhelp.org to find assistance in your area.

Services: 

Financial Assistance for those in our service area and with required documentation includes

  • rent, mortgage, utilities*
  • housing deposit*
  • transportation assistance*
  • medical, such as emergency dental and prescription assistance
  • temporary emergency shelter (limited, based on assessment of need)

Additional programs, which offer non-financial assistance require self-declared information or proof of residency, include:

PLEASE NOTE THAT WE MUST HAVE ALL REQUIRED DOCUMENTS TO REVIEW AND CONSIDER YOUR REQUEST FOR FINANACIAL ASSISTANCE.  FAILURE TO PROVIDE WILL RESULT IN DELAYED OR NO SERVICES.

Required Documents and What’s Accepted:

  • Proof of Residency within our service area
    • Current, signed lease agreement
    • Current mortgage statement
    • Utility bill within 60 days
    • Postmarked mail from bank or government within 60 days
    • Valid, unexpired voter registration card
    • Valid, unexpired vehicle registration or current insurance policy
    • Current home or renter’s insurance policy
    • TCP Proof of Residency Form with supporting WCAD information
  • Proof of Identification for ALL people in the home
    • Adults – picture ID with name and date of birth
    • Children – Birth certificate, health insurance card, school records, immunization record, SNAP letter
  • Support of the bill you are asking for assistance with*
    • Lease, mortgage or utility statement or deposit information
    • For transportation assistance for medical appointments or job interviews proof of this with the date of the appointment
  • Proof of lost money (financial crisis) for rent, mortgage and utility assistance (see next section)
  • Signed Release of Information - this allows for TCP to talk to your vendor to verify the amount you owe and let them know if TCP will be assisting 

What qualifies me for financial assistance with rent, mortgage or utilities?

We understand that unexpected situations arise that make paying rent or utilities difficult. Our assistance is not based on your regular income but instead is based on the financial crisis within the last 60 days. Because of this, we ask that you provide verification of the loss of money you have experienced, making paying your rent, mortgage or utility difficult. What is this?

  • Loss of Income (examples)
    • Did you lose your job or have fewer hours? We will need your paystubs or bank deposits showing this lost money over 60 days.
    • Are you starting a new job? We will need your new offer letter and bank statements showing no job pay deposits for 60 days.
    • Did you lose your benefits? We will need your SNAP letter, Social Security letter or unemployment statement showing lost benefits.
    • Were you living off of your savings? We will need to see bank statements showing your savings are exhausted.
    • Did you have to pay for medical expenses, funeral expenses, home repairs or car repairs? We will need receipts showing us that you paid this.

How can I request assistance?

You may walk in with ALL of your documents during Programs & Services business hours and be seen by an eligibility specialist who will review your request. If you would like to complete the application before arriving, please print and complete the following downloadable forms.  If you are missing any documentation, we will guide you on what is needed to consider your request for assistance when you are ready.

Forms:

If you are missing documentation, we will guide you on what is needed to consider your request for assistance when you are ready. 

WE ARE NO LONGER ABLE TO ACCEPT APPLICATIONS ONLINE.

What if I work during your business hours? If you work during our business hours, we may be able to guide you in your process.  Please leave a message at 512-943-0700.  Please allow up to 2 business days for a response.

Forms to Review:

  • St. David's Foundation
    St. David's Foundation
  • CTFB
  • GT Health
  • city GT
    city GT
  • TAAOLF
    TAAOLF
© 2024 The Caring Place
Privacy Policy

Privacy Policy

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
  2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
  3. Website Use Information Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
  4. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
  5. What Are Cookies? Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
  6. How Do We Use Information Collected From Cookies? We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
  7. Notice of New Services and Changes Occasionally, we may use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. As a user of our website, you will be given the opportunity to notify us of your desire not to receive these offers by clicking on a response box when you receive such an offer or by sending us an email request.
  8. How Do We Secure Information Transmissions? When you send confidential personal information to us on our website, a secure server software which we have licensed encrypts all information you input before it is sent to us. The information is scrambled en route and decoded once it reaches our website. Other email that you may send to us may not be secure unless we advise you that security measures will be in place prior to your transmitting the information. For that reason, we ask that you do not send confidential information such as Social Security, credit card, or account numbers to us through an unsecured email.
  9. How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  10. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
  11. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
  12. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
  13. Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.
Terms & Conditions

Terms & Conditions

Donation Refund Policy

We are grateful for your donation and support of our organization. If you have made an error in making your donation or change your mind about contributing to our organization please contact us. Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.

Automated Recurring Donation Cancellation

Ongoing support is important to enabling projects to continue their work, so we encourage donors to continue to contribute to projects over time. But if you must cancel your recurring donation, please notify us.

Powered by Firespring.org      Nondiscrimination Statement